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What Resources Do You Use With Your Online Business?

books Over the years, Marc and I have used a variety of resources to build our business & knowledge base to run the business. I plan to use this post as a central location for software we use, books we read and podcasts we listen too. A word of warning: If you are brand new to building a business online, do not think you have to read or use everything listed here. It took us over 10 years to build what we have today. If you think you have to do everything at once, you may find you never start. If your not sure where to start, pick what interests you the most (is it podcasting, reading, building a website, etc.) and go from there. You’ll find that once you are in the zone, you won’t want to stop :) In addition, if you have any helpful services, books or podcasts that you use, feel free to add them to the comments below.

And if you happen to be reading this before November 16, 2013 and live in the Phoenix, AZ area, be sure to come by UAT at 9am and listen to Marc and me speak at TechPhx about the evolution of our online business over the last 7 years. If you missed it you can watch the live stream here

Services we use
Red Foundry – great flexible mobile platform for making apps. The Wood Whisperer Premium is built using this framework. I also did a presentation at TechPhx called Building an App is Easier than you Think and you can find the slides here.
Olark – Free/Paid service to provide customer support (via chat or email) from a tab on your website
I’ve recently switched my giveaway service from Rafflecopter to Gleam. Gleam has a lot more options with YouTube integration.
SpeakerPipe – Free/Paid service that will allow users on your website to leave a voice-mail. Can easily be used on your audio podcast
EverNote – Free/Paid service that allows me to create a sharable/searchable procedures manual for everything we do
WordPress – The content management system we use. Most hosting providers have a one click installation of WordPress
aMember – The membership software we currently use
GetResponse – The emailing service we use to send out our newsletter & create auto-response emails (referral link: if you use you’ll get a $30 credit!)
IP.Board – Our forum software for WoodTalkOnline.com
Branders & DiscountMugs – Two of the sources I use for merchandise in our store
Eventbrite – What I use to manage any gather. Free to use for free events. I love this service
LuLu – A service we used to self publish our book Finishing: It ain’t over till it’s over
Wufoo – An awesome free/paid form building service. This replaced Google Forms for me
Zen Captions – Great service for adding closed captions to your videos. Try for free with a 10 min or less video
Big Cartel – Great ecommerce solution for small businesses
Pulley – A service to automate the delivery of digital goods. Integrates seamlessly with Big Cartel

Newsletters we subscribe too
iMediaConnection
New Media Expo’s Newsletter
Copyblogger’s Internet Marketing for Smart People
Convince & Convert
MonetizePros

Books we read
Marc and I enjoy listening to our books together (and brainstorming as we listen). So if you don’t have an Audible account, you can get one here!
The Automatic Customer: Creating a Subscription Business in Any Industry – We were featured in this book!
Before you Quit Your Job
The 4 Hour Workweek
Lean In
Getting to Yes
Good to Great
Confessions of a Public Speaker
Click Millionaires

Business Podcasts we listen too
Internet Business Mastery Podcast & Internet Business Mastery Academy
Foolish Adventure
Social Media Marketing


Cool Services I don’t use, but may in the future

TeeSpring – Great for anyone that wants to offer t-shirts but can’t handle the inventory. Think of it like a Kickstarter for t-shirts

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